Part 4 – Dealing with professionals
Continuing from last bi-weeks.
3 – They go over and above the call of duty.
It always pays to go over and above what you are asked to do. It creates loyalty and leaves a good impression with those you serve. And serving clients and employers helps ensure that they will want to deal with you when they have a problem or need someone to take on a new project for the company etc. (Promotion anyone?)
In my A/C situation the professional I was dealing with let me use his ladder to take down some hornets nests that were stuck to the side of my house. He had no reason to do that other than to make the customer happy and be a nice guy. It was very helpful and obviously memorable. Try to come up with ways you can go the extra mile in your position to better serve your employer of client.